MicrotechDPS Honoured at Laserfiche Winners Circle

We are pleased to announce that we have been named a Laserfiche Winners Circle Achiever in recognition of our outstanding sales in 2020. There were only two Solutions Providers recognised from Australia out of 53 worldwide.

“Facing unprecedented challenges during the COVID-19 pandemic, this year’s Winners Circle achievers have gone above and beyond to rapidly deploy solutions that enable remote collaboration, business continuity and online access to information and processes,” said Hedy Belttary, Senior Vice President of Sales at Laserfiche. “At the same time, our Winners Circle solution providers are guiding their customers through the enterprise-wide digital transformation that will position them for long-term success. Congratulations!”

Laserfiche is the leading SaaS provider of intelligent content management and business process automation. Through powerful workflows, electronic forms, document management and analytics, the Laserfiche® platform accelerates how business gets done, enabling leaders to focus on growth across the enterprise.

Since 1999, the Laserfiche Winners Circle has recognised top-selling achievers within the Laserfiche solution provider community.

Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach incorporates innovations in machine learning and AI to enable organisations in more than 80 countries to transform into digital businesses. Customers in every industry—including government, education, financial services, healthcare and manufacturing—use Laserfiche to boost productivity, scale their business and deliver digital-first customer experiences.

MicrotechDPS successfully introduced Laserfiche products to its clients for the first time in 2008 and has since grown to one of the largest Laserfiche resellers in regional Australia.

“We are very honoured to accept this award, especially with 2020 being so unpredictable with some projects required to be completed within much shorter time frames than originally planned, aiming to overcome the COVID-19 related restrictions and not being able to serve customers face-to-face. Huge thank you to our dedicated team for their fantastic work and Laserfiche for continued support,” commented Joel Steers, General Manager at MicrotechDPS.

Huon Financial Planning


Huon Financial Planning

Success Story


About Huon Financial Planning

Huon Financial Planning is a boutique financial planning firm based in Albury Wodonga, specialising in pre-retirement and retirement planning. Through word-of-mouth referrals and an excellent personal and tailored service, the firm has developed strong client relationships. Today, Huon not only looks after local clients but has clients in a variety of locations including Melbourne, Sydney and Brisbane.

Working together

When Huon Financial Planning relocated to their own premise in 2016, it was evident they needed a specialist IT partner to take care of their IT solutions, so they partnered with MicrotechDPS (MDPS).

Since then, MDPS has provided ongoing services for management, maintenance and upkeeping of servers, computers, multifunction printers and network devices.

Early in the onboarding process, MDPS identified the opportunity to optimise the environment through the implementation of windows domains and Office 365. This streamlined the workflow for Huon and facilitated the central management of services and devices.

Huon also benefits from utilising the Ricoh Interactive Whiteboard, recommended by MDPS, which is an effective tool for interactions and collaboration with their clients during face to face and remote meetings. It brings a large improvement to the way Huon presents information and interacts with their clients, keeping them fully engaged.

MDPS has continued to guide and recommend enhanced IT solutions to Huon as their business requirements change and grow. For example, in 2019 the firm implemented a major network upgrade and backup cloud solution which significantly improved business performance, stability and security. 

Moving forward, MDPS and Huon plan to upgrade the firm’s cyber security using new technologies involving biometrics and geolocation. 

“It’s critical to be agile and to think ahead, especially in the current environment. Thank you to the MicrotechDPS team who have instilled confidence in our IT equipment and systems. Experiencing their diligence and expertise, we know we are in good hands. They are efficient, responsive and highly professional in their approach which can be seen in the quality of their work and interactions within our business,” says Lisa Smith, the Practice Manager.

Find out how MicrotechDPS can improve your business by contacting our team on 1300 033 228 or Enquire Now.

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6 considerations for your team of mobile employees

6 considerations for your team of mobile employees.


Our workforces are becoming increasingly mobile. Before we know it, our workplaces will reflect something of a hybrid workforce – with the staff here, there, and everywhere (or more specifically, in the office or at home).

But as we become more comfortable with this new reality, it is important that organisations consider everything necessary to best empower a team of hybrid employees. Things like:

  • Collaboration tools and best practice
  • Security in and out of the office
  • Right-sizing devices according to persona and workstyle
  • Correct home-office environment
  • Sufficient connectivity at home
  • Maintaining a close-knit team when not physically together

In partnership with HP and Intel®, we’ve elaborated on the above considerations to help you better facilitate your team of mobile employees.

  • 1. Collaboration tools and best practice.

    Collaboration tools and best practice.

    There’s an insatiable number of video conferencing, instant messaging and collaboration platforms that facilitate communication and document sharing amongst teams out there these days. The key is to identify the right ones for your organisation and stick to them.

    Employ a blanket approach whereby the entire business uses one video conferencing platform, and so on and so forth. Having multiple systems being used opens the door to downtime and security risks. As an example, when choosing your video conferencing platform, ensure it delivers encrypted meetings.

    And likewise, with instant messaging and team platforms – ensure everyone is using the same tools to avoid downtime.

  • 2. Security in and out of the office.

    Security in and out of the office.

    With a hybrid workforce, you need security tools, features and policies to go where your staff go. Ensure you’re enforcing multi-factor authentication for all business-critical data and systems. Ensuring all staff devices are kept up to date and patched is imperative, as is educating your staff on the do’s and don’ts of internet usage and identifying potentially malicious emails, text messages, websites and download files.

    Leveraging HP Elite PCs powered by Intel® is another strong means of maintaining your security posture in and out of the office. With built-in hardware-enforced security tools like HP Sure Sense, and HP Sure Click, the device works just as hard as your staff to avoid falling victim to a cyber-attack.

  • 3. Right-sizing devices according to persona and workstyle.

    Right-sizing devices according to persona and workstyle.

    How many different roles do you have in your organisation? How many different departments do you have? How many different generations make up your workforce?

    In modern markets, different roles require different types of technology. Furthermore, as Millennials continue to enter the workforce and redefine the modern employee, technology selection is becoming increasingly important to them.

    But most importantly, staff need a device that perfectly suits their role and tasks to work at optimal productivity. It’s imperative to right-size your device selection according to particular personas across your organisation.

  • 4. Correct home-office environment.

    Correct home-office environment.

    Your staff’s health and safety while in the office is always of the utmost importance, and the same should be said for when they’re working from home too.

    It’s important to facilitate a safe and productive workspace for all employees who choose to work from home. Things like ensuring they have suitable furniture to work productively, the lighting is appropriate, and the space is big enough without causing any distractions to the employee, or other people in their home.

    Additionally, if a staff member uses a monitor or two while in the office, it’s important to try and replicate that same office-like environment at home.

  • 5. Sufficient connectivity at home.

    Sufficient connectivity at home.

    This is a simple one. Without the right level of connectivity at home, working to a suitable and productive level becomes incredibly challenging. When evaluating your hybrid employees’ home internet connections, we encourage you to assess the following:

    • Can the available bandwidth handle regular video conferencing?
    • Does the network have sufficient security access protocols in place?
    • Is the network secure enough to be handling business-critical data?

    If you answered no to one or more of the above, there are solutions available that can be setup quickly and easily to enable a hybrid employees’ home network to securely handle demand.

  • 6. Maintaining a close knit ‘team’ when not physically together.

    Maintaining a close knit ‘team’ when not physically together.

    Teamwork and a positive team culture lie at the heart of every successful organisation. So regardless of whether your team is all physically in the office or not, it’s critical to promote a positive culture of openness and inclusivity.

    At MicrotechDPS, we’ve partnered with HP and Intel® to deliver HP’s Elite family of PCs to our valued customers and provide:

    • The mobility you need to keep your staff working no matter where they are
    • The performance and portability necessary to foster powerful multi-tasking and on-the-go collaboration
    • The cutting-edge security features that let your employees deliver improved business outcomes without putting your data at risk

Reach out to a MicrotechDPS specialist and learn how we can help you navigate through the changing technology landscape and leverage cutting edge devices to the greatest benefit.

Enquire Now

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In 2021

Come and talk to us!

MicrotechDPS will be closed from Thursday 24th December and will reopen Monday 4th January.

Please note we will have support available during this period if you require assistance.

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Attention

MicrotechDPS will be closed from Thursday 24th December and will reopen Monday 4th January. 

Please note we will have support available during this period if you require assistance.

All enquiries should be directed to our support email, alternatively call 1300 033 228.

  • Firstly

    MicrotechDPS will be closed from Thursday 24th December and will reopen Monday 4th January.

     

  • Secondly

    All enquiries should be directed to our support email, alternatively call 1300 033 228.

    Read more

2004

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