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The Essential Tools for Driving Workforce Productivity

In a disrupted world, every organisation is trying to create business continuity by keeping their people engaged with their work. As we discussed in a previous article, there are a variety of practices and processes that organisations can deploy to drive workforce productivity, but in 2020, the tools you offer your employees are more important than ever.

Nearly every role in your organisation relies on devices, software, and applications to fulfill their unique duties, while staying connected to your business and your customers. So, which of these tools has the greatest impact on productivity, and how do we get the best results from them?

Contextual communication

When it comes to productivity, some tools and technology actually eat up substantially more of our day than is necessary. The primary candidate for most people is email, as we know from one survey, the average office worker spends 2.5 hours a day reading and responding to an average of 200 emails, of which around 75% aren't even relevant to their job.

Thankfully, we now have a dynamic range of tools available to us for communicating with teammates, such as Microsoft Teams or Pexip. Rather than scanning email chains, and constantly clicking reply all, we can create contextual conversations with only the relevant team members we need to get the information we need.

Real-time collaboration

Once again, we know that email can be a significant drag on our employees’ ability to collaborate with each other on projects. Significant amounts of time are wasted by the need to search through folders and emails to find the latest versions of documents.

IDC data shows that the knowledge worker spends about 2.5 hours per day, or roughly 30% of the workday, searching for information. This is why cloud-based collaboration tools are essential for improving productivity. Through cloud-shared versions of documents and projects, each team member can have confidence they’re working on the correct version, and that all of their changes can be observed or restored in the future.

Role-specific applications

Across your entire business, you may have hundreds of applications being used by employees. Many of these applications could be used by a single employee, such as a web designer or a DevOps engineer. Regardless of how many other people are using an application, if it is essential for an employee’s role, it needs to be provided and regularly updated.

The consequences of not providing the right tools are, at best, lower productivity. At worst, your employees will find and download their own applications which may be less secure and non-compliant. According to Gartner, a third of successful attacks experienced by enterprises will be through their shadow IT applications that employees download and use without permission.

Powerful and secure devices

Particularly with so much of our workforce now away from their desks and using portable devices, it is essential to ensure these devices are powerful, well configured, and secure. One survey by Robert Half Technology found that employees waste an average of 22 minutes each day dealing with poorly configured devices - which translates into about 91 hours, or more than two weeks per year.

Powering productivity increasingly hinges on your ability to provide employees with the right devices for their role, and also ensuring each device has up to date applications, updates and patching for operating systems and security software.

Here at MicrotechDPS, this is why we’ve partnered with HP to offer industry-leading PCs, powered by Intel® processors, that are designed with workforce productivity in mind. Find out more by visiting our productivity portal - Explore Workplace 2020.


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