Augmented IT services

Combining Our Resources with Yours to Achieve Better Results

Augmented IT services without the full-service price tag

Augmented IT services reinforces your internal IT solutions by providing the extra pair of expert hands, knowledge, and high-level IT support and services on tap and on call without committing to costly additional in-house staff and infrastructure.

It’s cost effective, scalable to your specific requirements, and seamlessly integrated with your existing IT systems and staff.

Related Services

Project Management

Capabilities

Our augmented IT services can provide dedicated IT services engineers to support your internal IT champions with specialist knowledge and full coverage both on and off the clock. Complex problems can be solved faster, pressure can be eased off internal staff, and the wheels of your business can continue turning more effectively without IT stoppages or speed bumps.

Fast, friendly, and efficient IT support and services means your staff are getting back on track with minimal downtime. Our IT help desk services gives your business the extra level of resources at your fingertips with a team of widely skilled and experienced technicians reinforcing your IT support for both short- and long-term engagements.

Business growth typically means growing IT requirements and more complex IT systems that may not be met by your in-house resources or budget. Our augmented IT services supplement the knowledge and resource gap in more complex systems such as IT networking and cyber security. We share our expertise with your team to bolster their capabilities, giving you access to a wider skillset without the time and cost burdens of recruiting additional staff.

Fast, friendly, and efficient IT support and services means your staff are getting back on track with minimal downtime. Our IT help desk services gives your business the extra level of resources at your fingertips with a team of widely skilled and experienced technicians reinforcing your IT support for both short- and long-term engagements.

Business growth typically means growing IT requirements and more complex IT systems that may not be met by your in-house resources or budget. Our augmented IT services supplement the knowledge and resource gap in more complex systems such as IT networking and cyber security. We share our expertise with your team to bolster their capabilities, giving you access to a wider skillset without the time and cost burdens of recruiting additional staff.

How to get started

We identify your needs

We work with you to identify what resources are needed to assist your internal IT solutions and design a resourcing solution to support your business, such as an additional IT helpdesk resourcing or a dedicated network engineer.

We scale our augmented IT services

We put together a plan for delivery scaled to your current needs, growing requirements, and budget forecasting.

We connect with your internal IT team

We combine forces with your internal IT team and bring a fresh perspective to identify areas we can increase efficiency, maximise skill development, and raise the bar for your business’s IT solutions.

We perform as a team

We become part of the team delivering a business IT environment that operates at its finest.

Staughton Group

IT Project Services | Albury-Wodonga

Staughton Group have confidence in their cyber security & significantly improved visibility over their network.

“We’ve been really impressed with the technicians provided by MicrotechDPS, in terms of their abilities and their get it done attitude, making themselves available when practical.”

Staughton Group have confidence in their cyber security & significantly improved visibility over their network.“We’ve been really impressed with the technicians provided by MicrotechDPS, in terms of their abilities and their get it done attitude, making themselves available when practical.”

Snap Printing

Procure | Albury-Wodonga

The Ricoh Pro C9200's efficiency has meant Snap Printing have been able to take on jobs they previously simply couldn’t, offering turnaround times that enable them to be competitive while delivering high-quality print.

“Jobs are in and out so much quicker, and that’s what it’s all about now in our industry. You need a fast turnaround, that’s what people expect.”

The Ricoh Pro C9200's efficiency has meant Snap Printing have been able to take on jobs they previously simply couldn’t, offering turnaround times that enable them to be competitive while delivering high-quality print.“Jobs are in and out so much quicker, and that’s what it’s all about now in our industry. You need a fast turnaround, that’s what people expect.”

Weston & Weston

Advisory Services | Geelong

A fully customised electronic job flow system used by whole-of- business, from offsite technicians to senior management.

"Our system is now completely streamlined. We've seen huge improvements in our efficiencies and have reduced our overhead office costs significantly."

A fully customised electronic job flow system used by whole-of- business, from offsite technicians to senior management."Our system is now completely streamlined. We've seen huge improvements in our efficiencies and have reduced our overhead office costs significantly."