Managed IT Services

IT Support and Services Joining Your Team

Reliable, Secure and Scalable IT Operations

Your business’s operations rely on your technology working exactly as it should.

But sometimes things go wrong. Emails don’t send, you need a router set up, and people can’t work out what to click or who to call.

We take care of all your IT support and services for you.

Related Services

Server Infrastructure

Personal Computing

Capabilities

We Become Part of Your Team

Our managed IT services operate as if they were part of your internal team. You will have a dedicated Account Manager and Lead Technical Engineer who know the ins and outs of your business to find the best adaptable IT solutions and provide support as unique as your business needs.

Business rarely sleeps and people rarely work the same hours.
That’s why your friendly team will be there for expert 24-hour IT support, so you’re covered during core business hours and after-hours critical incident care with the level of support where you need it when you need it.

Our managed IT services are available to you through our easy-to-use customer portal, making the support you need accessible at the click of a button.

Our expert IT support isn’t just reactive – it’s proactive. We implement monitoring systems that routinely conduct health checks and identify red flags before they become a problem.

Reliable Support Where You Need It When You Need It

Business rarely sleeps and people rarely work the same hours.

That’s why your friendly team will be there for expert 24-hour IT support, so you’re covered during core business hours and after-hours critical incident care with the level of support where you need it when you need it.

Our managed IT services are available to you through our easy-to-use customer portal, making the support you need accessible at the click of a button.

Our expert IT support isn’t just reactive – it’s proactive. We implement monitoring systems that routinely conduct health checks and identify red flags before they become a problem.

IT Support at the Click of a Button

Our managed IT services are available to you through our easy-to-use customer portal, making the support you need accessible at the click of a button.

Our expert IT support isn’t just reactive – it’s proactive. We implement monitoring systems that routinely conduct health checks and identify red flags before they become a problem.

Around-the-clock Monitoring

Our expert IT support isn’t just reactive – it’s proactive. We implement monitoring systems that routinely conduct health checks and identify red flags before they become a problem.

How to get started

We get to know you

You’re fully equipped with an account team upfront to take you through the obligation-free discovery process and work out your current IT environment, identify areas of concern, and consult with you on the first priorities of your business.

We show you the plan

Once we have a complete grasp on your business’s IT needs, we provide you with a proposal and quote, and guide you through the next steps of onboarding us as your expert IT support partners.

We come onboard

We kickstart our journey together and hold our initial meeting to establish any additional needs, then get to work on deploying the IT management and monitoring tools necessary. We then conduct a health check on your IT environment and report back to you for review.

We launch

We put all the plans in full motion and get your business IT environment working the way it should to thrive.

Staughton Group

IT Project Services | Albury-Wodonga

Staughton Group have confidence in their cyber security & significantly improved visibility over their network.

“We’ve been really impressed with the technicians provided by MicrotechDPS, in terms of their abilities and their get it done attitude, making themselves available when practical.”

Staughton Group have confidence in their cyber security & significantly improved visibility over their network.“We’ve been really impressed with the technicians provided by MicrotechDPS, in terms of their abilities and their get it done attitude, making themselves available when practical.”

Snap Printing

Procure | Albury-Wodonga

The Ricoh Pro C9200's efficiency has meant Snap Printing have been able to take on jobs they previously simply couldn’t, offering turnaround times that enable them to be competitive while delivering high-quality print.

“Jobs are in and out so much quicker, and that’s what it’s all about now in our industry. You need a fast turnaround, that’s what people expect.”

The Ricoh Pro C9200's efficiency has meant Snap Printing have been able to take on jobs they previously simply couldn’t, offering turnaround times that enable them to be competitive while delivering high-quality print.“Jobs are in and out so much quicker, and that’s what it’s all about now in our industry. You need a fast turnaround, that’s what people expect.”

Weston & Weston

Advisory Services | Geelong

A fully customised electronic job flow system used by whole-of- business, from offsite technicians to senior management.

"Our system is now completely streamlined. We've seen huge improvements in our efficiencies and have reduced our overhead office costs significantly."

A fully customised electronic job flow system used by whole-of- business, from offsite technicians to senior management."Our system is now completely streamlined. We've seen huge improvements in our efficiencies and have reduced our overhead office costs significantly."